Hotel Reviews

"Nice hotel"

5 of 5 stars Reviewed 17 June, 2017 on tripadvisor

Despite of very busy location, it was nice and quite. The staff at the bar, front desk and breakfast room were extremely helpful. The room was small but clean and has everything what needed. I'll come with family in next visit.


- swilson979, travelled solo

"Friendly staff and Good locations"

5 of 5 stars Reviewed 15 June, 2017 on tripadvisor

Very pleasant stay. hotel has everything and perfect central spot. Very easy access to earls court tube station. room was perfect, breakfast was really good and staff were extremely helpful. Kind service with smile. I would recommend anyone.

- 134jm456, travelled as a couple

"Leisure stay"

5 of 5 stars Reviewed 14June, 2017 on tripadvisor

This is a friendly hotel with helpful staff. I am disabled and the staff go out of their way to help me. It is convenient for amenities and transport in London.
The bedroom is very comfortable and clean. The hotel has a nice bar. I have stayed here many times before.

- Geraldine H, Lagos, Nigeria, travelled solo

"Excellent location for exploring London"

4 of 5 stars Reviewed 13 June, 2017 on tripadvisor

Good hotel situated in a great location just a few minutes walk away from two underground stations.
Room was on the smallish side but perfectly acceptable with a good bathroom.
Nice little bar area on the ground floor.

- grecian71, Exeter, United Kingdom, travelled on business

"Best hotel"

5 of 5 stars Reviewed 10 June, 2017 on tripadvisor

Mercure Hotel is our favorite place to have a good time after a hard working day. It is a very good staff in there. I especially want to thanks Mihaly because he is the best bartender that I know. Nice hotel!!

- Vasilica S, travelled with friends

"Nice Stay"

5 of 5 stars Reviewed 7 June, 2017 on tripadvisor

The room was smaller then I expected but was very clean. Staff were friendly and personable. New Bar menu had good choices of meal, and food is testy. Bit disappointed with Starbucks, as does not serve Frappuccino. I will be back again.

- eva12319, travelled solo

"Good choise, a very professionnal crew"

5 of 5 stars Reviewed 6 June, 2017 on tripadvisor

A lovely crew with all the professionnal careness and kindness we can expect from them. They solved quickly the little issue we had. Thanks to them.
Despite the event happening in London they care for us and our safety.
Once again we truly thank all the crew.

- JulienHerrault, travelled as a couple

"Visit to bar"

5 of 5 stars Reviewed 2 June, 2017 on tripadvisor

Not staying here, but noticed that the hotel looked nice, and had seating outside for a drink. My sister and I went in to the bar, very nicely set out, clean, comfortable seating, nicely decorated. Barman, Mihaly was very polite and helpful, and we felt very welcome. Would go back again. Recommend others to visit.

- bruisedfeet, travelled with family

"Evening visit to the hotel bar"

4 of 5 stars Reviewed 2 June, 2017 on tripadvisor

Staying close by, spent the early evening having a few drinks in the hotel bar with my sister. Good situation, within easy walking distance of museums. Comfortable and friendly bar with pleasant ambience. Good service from the barman, Mihaly. Can recommend.

- A TripAdvisor Member, travelled with family


5 of 5 stars Reviewed 2 June, 2017 on tripadvisor

Great hotel, clean rooms, deliciouss food and very nice recommendation Ivan. Thanks
Great staff and amazing bartenders.
So I will recommend everyone this nice place in Kensington area which is close to the National History Museum and Royal and Albert hall.
Definately I will come back .
Thanks to all staff and bartender - Ivan.

- Alex1981st, travelled on business

"Great hotel"

5 of 5 stars Reviewed 1 June, 2017 on tripadvisor

We had to run from another hotel and thankfully Mercure was available to the rescue. We arrived at 11 pm, very friendly staff, clean and quiet rooms, very clean. Definitely recommended. It saved our trip to London after a bad experience in a nearby hotel.

- Hernan G, travelled with family

"Pleasant visit"

5 of 5 stars Reviewed 31 May, 2017 on tripadvisor

Very clean.
Great location close to two major stations :
5 minute walk from earls court station and gloucester station.

Close to hundreds of restaurants and bars.
15 minute walk to the national history museum and royal albert museum. 25 minute walk to harrods.

Excellent customer service. Nice clean lounge area and outside seating to enjoy coffee or beer..
Very friendly staff especially ""Mihalt"" who is at the counter ,serves great coffee and is very friendly. Kept checking if we needed anything!

Sure to come back!

- SWBASW, London, United Kingdom, travelled solo


5 of 5 stars Reviewed 31 May, 2017 on tripadvisor

Was really nice, Ivan served the best coffee he was nice and really pleasant and will come back again for more coffee. Good atmosphere friendly staff, good coffee convinced position in central London, thanks again Ivan.

- Reza P, travelled with friends


5 of 5 stars Reviewed 30 May, 2017 on tripadvisor

Well located and good value. Staff friendly and excellent little coffee bar run by Mihaly with seating outside. In the heart of Kensington with easy access anywhere. Tube stations are within a 5 min walk, Kensington and Hyde Park both within easy walking distance.

- OliverS119, London, United Kingdom

"Service is Number one at the Hotel"

5 of 5 stars Reviewed 25 May, 2017 on tripadvisor

During the few days i stayed at the hotel, i was amazed with the service i was provided, i never expected such an friendly service, especially from one of the bar staffs, Mihaly, he was so friendly and kind. i couldn't believe how attentive he was to not only me but all the guests and he will be the major reason for me definitely returning to the hotel in the future. Overall enjoyed my stay, thanks to all the staff especially Mihaly. Would definitely recommend to anyone whose looking for excellent service.

- billionairelobby, Dubai, United Arab Emirates