"FANTASTIC LOCATION AND STAFF"5 of 5 stars Reviewed 25 Aug, 2016 on tripadvisor
Well what can I say, from the time we walked in everyone treated us wonderfully! At the end of a long girls trip around Europe we were wanting to sit and relax and the wonderful barman Rafal looked after us from the time we walked in until we left 4 days later. He was attentive, polite and ended up having a few jokes with us. What an asset to Mercure he is! The hotel itself was clean and tidy and the location perfect with Gloucester tube station, restaurants, supermarkets and shops just a few mins walk. We'd definitely stay again without a doubt! Thanks guys and gals.
"Mercure bar"5 of 5 stars Reviewed 13 Aug, 2016 on tripadvisor
I'm not staying at this hotel and actually never did, however I do visit hotels bar very often for Starbucks coffee and sometimes for something stronger :-) . I must say that the bar staff is very very friendly!!! Every time I will have special wish they will do them best to do it for me. They have garden with tables and chairs outside the hotel, and it's very pleasant to sit there and just enjoy my cup of coffee. I say big thank you to Kevin and his wonderful team!!!!! I will keep coming to have my coffee and friendly chat.