Hotel Services

Hotel Overview

Hotel Overview

The Mercure London Kensington Hotel sits in one of the most sought-after parts of London, the Royal Borough of Kensington and Chelsea, with its world-renowned museums, exclusive shops and Royal parks. Our 4-star hotel offers an unbeatable combination of contemporary design, comfort and convenience for your stay. The hotel also has very good access to public transport and proximity to top tourist sites and exhibition centres.

AA Quality Standards Report – 14th June 2016 – 4 Star
“Hospitality and service performed well, good interaction in the bar throughout the stay…Bedrooms and bathrooms are of a good quality throughout and consistent…Good quality decor and case goods. Public areas are comfortably appointed, lounge and outside patio area popular…”

Reception / Lounge

Reception / Lounge

We pride ourselves on providing great customer service and making our guests feel at home. Our reception desk is open 24/7 for your convenience and we will be delighted to help you with any query you might have, including shows and tours.

Our lounge bar is the perfect place to relax and unwind while enjoying teas and coffees from the Starbucks range.

Check-in is from 2pm (14h00) and check-out is by 11am (11h00). Our reception desk will be happy to store your luggage before check-in and after check-out so that you can make the most of London while staying with us.

Attractions and Events

Attractions and Events

Our neighbourhood boasts some of London’s most fascinating sights. The Royal Albert Hall, Victoria and Albert Museum, the Science Museum as well as the Natural History Museum are all within easy walking distance.

Others places to visit nearby include Hyde Park and Kensington Gardens, the renowned Harrods department store in the exclusive district of Knightsbridge and the delightful and quirky Portobello Road antiques market in Notting Hill

Breakfast

Breakfast

Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast or for a hearty start of the day, why not try our full English breakfast with all the trimmings – eggs, bacon, sausages, tomatoes, mushrooms and baked beans. Cold cuts, cheeses, bread rolls and jams, some of which homemade in-house with seasonal fruits, are also part of our breakfast buffet.

Handy Smartphones

Handy Smartphones

Hotel guests can use the fitness facilities at Gym Way Kensington, a newly opened gym under a minute’s walk from the hotel. Being one of the best workout centres in the area, it offers themed training zones, a fully equipped gym, treatment rooms and studios for classes.

Your day pass also includes access to group exercise facilities. Should you wish to arrange a session with a personal trainer (charges apply), please contact our Hotel Reception Desk.
Discounted day passes for hotel guests: £9.50

For more information, call +44 (0)207 244 2400 or email stay@mercurekensington.com

Services

Services

Wi-fi is complimentary. Wired internet access is also available at an extra fee

Non-smoking hotel, including bedrooms and internal public areas

Smoking area is available outside the hotel in our terrace

Air-conditioning in all bedrooms

Lounge/bar with 42” plasma TV

Complimentary computer and printer available in the lobby for guests’ use

Free luggage storage

Breakfast restaurant

Same-day laundry and dry-cleaning service

Car park facilities at a fee (reservation is essential due to the limited number of spaces)

Fitness centre nearby

Closed circuit cameras in public areas

Pets are not allowed.

handy - Your Free Travel Companion

handy - Your Free Travel Companion

Handy will give you access to unlimited 3G data, free local calls and free international calls to a selection of countries (please refer to the “Make International Calls” tab on handy for the list of countries supported).
During your stay with us, take your smartphone with you to discover the city! It comes with a camera, a comprehensive city guide as well as access to internet and preloaded apps such as Facebook.

Parking and Valet Services

Parking and Valet Services

Car Spa Logistics is a Valet Parking Service with full insurance and designated car park. Pre-booking is essential.

Click here for MORE INFO and to BOOK A VALET PARKING SERVICE