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Mercure London
Kensington Hotel

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Perfect London Retreat

The Mercure London Kensington offers a combination of contemporary design, comfort and impeccable service in the sought-after, fashionable Royal Borough of Kensington and Chelsea. Our hotel is ideally situated for the main London landmarks, royal parks, the city’s renowned museum quarter and the exclusive shopping districts of High Street Kensington and Knightsbridge.

Need an early check in or late check out? Book direct with our Kensington hotel near London museums for a tailor-made stay. 

Enjoy free breakfast with best rates in 4* Mercure London Kensington hotel when you book online with us on this website. With enhanced cleaning and safety procedures the Mercure Kensington is the only safe London hotel near Kensington High Street to stay at.

Explore the 360 degree virtual tour of Kensington hotel.

Perfect London Retreat

Comfortable Rooms in Kensington

Brimming with technology and style
  • Complimentary mineral water
  • Nespresso machines
  • Complimentary newspapers
  • 32"/40" LCD TV
  • Laptop sized safety box
  • Minibar

Facilities at our London Kensington Hotel

Luxury 4* Features at a Great Price
Live Sports

BT Sport available

Meeting Rooms

Meeting venues for every occasion

Lavazza

All-day dining and room service at its best

Free Wi-Fi

Free Wi-Fi available in hotel

London Landmarks to take your breath away

Our Rooms in 4 Star London Kensington Hotel

My wife and I would want to draw your attention of the following four (4) members of your staff during our long stay in your hotel:
They are Imed, Claudia, Lacvir and Natalia.

They did an excellent job in terms of customer’s satisfaction. They are very professionally for customers to make a repeat visit.
We want the Executive Management to convey our sincere thanks for a wonderful job well-done.

The four  staff are a pride to your Organization- Mercure.  From the reception,  where Imed did an excellent job to Claudia at the restaurant/ bar to Natalia and Lacvir who clean the room very well and stand above most staff cleaning the rooms.

Accept our best regards to both Management and these four(4) staff for jobs well- done.

by Mr & Mrs A A/ A O ADESHINA

We had a lovely overnight stay. The rooms are nice and clean with a comfy bed, we stayed in room 608. The Staff were very helpful and Alisa was very friendly, welcoming and an asset to the hotel team.

Relaxed hotel, great value
by Scottkjs, Rainham, United Kingdom
5 of 5 stars Review on tripadvisor, 02 Aug 2020

Customer service par excellence from first minute at front desk with Mogtaba and Alba. Warm friendly and ever ready to assist. Very clean rooms and good value for money. Will always recommend this hotel!

Always a great experience
by Tope, Lagos, Nigeri
4 of 5 stars Review on tripadvisor, 02 Mar 2020

Great hotel, the staff couldn't be more helpful
From the moment we walked up to the hotel, they were helping a family with their bags into a cab
They were very helpful when we wanted to upgrade our room, said "no problem, come down and we can give you the new keycards"
They took our deliveroo order in when I wasn't quick enough in coming down to collect it
Big thanks to Mogtaba, Bosteyo, and Demi!
The room and bathroom was clean and fresh, as was the bedding
Bathroom was fully stocked with fresh towels, shampoo, shower gel, soap, vanity pack, etc
Bathrobes in the wardrobe
Tea, coffee, and Nespresso machine and pods in the room
Great stay!

Great hotel, staff are excellent!
by Josh M
5 of 5 stars Review on tripadvisor, 01 Mar 2020

I had the pleasure of being greeted by Mogtaba and Alba at the check in desk for a swift and friendly check in process. Mercure fast becoming my hotel of choice for business short stays. Clean rooms, and excellent customer service from the above 2 employees. Looking forward to seeing those 2 again and staying at the hotel in the future

2 night London stay
by Bilal H
5 of 5 stars Review on tripadvisor, 27 Feb 2020

Excellent service from Imed and the team on reception as soon as we arrived. Lovely spacious room. Warm welcome and service in the bar from Demi in the evening. Excellent customer service from all the staff i came into contact with during my stay.

Excellent stay
by Huw Owen
5 of 5 stars Review on tripadvisor, 26 Feb 2020

First class stay and service. From Mogta and the team on reception to Claudia behind the bar and Miki and Danielle at breakfast nothing is too much for them. All have a smile and pride themselves on customer service.

Excellent stay
by Arwel O
5 of 5 stars Review on tripadvisor, 12 Feb 2020

Me and my boyfriend stayed in the Mercure for what was supposed to be a one night stay, then our flight got cancelled back to Dublin. We went to the desk and explained our situation to the staff at the front desk. I think their names were Mogtaba, Zainab & Raseem. They were so helpful and really put us at ease with our stressful situation. Later on we went and asked Mogtaba for suggestions of where to go out and he put us in the right direction of restaraunts and bars and we ended up having a great night. When we were checking out the next day there was a boy and girl on the desk but I can’t remember their names but they were so friendly and made everything as smooth as possible.

We will 100% be back to stay in the Mercure and will be telling our family and friends about the hotel with the fantastic staff, great food, and comfy rooms!

Thank you so much too all the staff that looked after us so well during our stay !

Great Stay - Will be back !
by Attila Geaney-Rea
5 of 5 stars Review on tripadvisor, 10 Feb 2020

The reception staff were really welcoming and professional. And very kind with my 5 year old. The room was a good size for London and we had a good nights sleep. The breakfast is varied enough. Good coffee. Loved that there was also a coffee machine in the room. I think a couple of the reviews I have seen are unfair/ overly fussy as price v quality for London this is really a great and friendly small hotel. I would have no hesitation about recommending or staying here again. We loved it.

Friendly, safe, great location for museums
by Suzanne M, Amsterdam, The Netherlands
5 of 5 stars Review on tripadvisor, 06 Feb 2020

Booked this as it was close to where we wanted to be.
Nice hotel with good customer service.
The rooms are a little dated especially the bathrooms but still clean and everything you need.
Excellent breakfast buffet.

Nice hotel
by adriancroome, West Midlands, United Kingdom
5 of 5 stars Review on tripadvisor, 01 Feb 2020

Meetings in London Kensington

Lexham Suite

Lexham Suite

BOOK NOW 15% OFF

The Lexham Suite at the Mercure London Kensington is spacious and airy, located on the ground floor of the hotel, can accommodate up to 20 theatre set up or 14 boardroom.  Free Wi-Fi, projector and screen with data connection included in the room hire.  Add lunch or tea & coffee break with snacks.

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The Cromwell

The Cromwell

BOOK NOW 15% OFF

The Cromwell at the Mercure London Kensington is the most spacious of our meeting rooms accommodating up to 35 people, free Wifi and plasma screen TV with data connection included in the room hire

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Four star hotel in London located in the heart of Kensington